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If you have difficulty accessing content, have difficulty viewing a file on the website, or notice any accessibility problems, please contact us at 239.269.1500 to specify the nature of the accessibility issue and the assistive technology you use. We will strive to provide the content you need in the format you require. For those who are deaf, hard of hearing, or who do not use voice channels to communicate, please contact us via Email.
ACCESSIBILITY STATEMENT
WEB ACCESSIBILITY HELP
There are actions you can take to adjust your web browser to make your web experience more accessible.
I AM BLIND OR CAN'T SEE VERY WELL
If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.
I FIND A KEYBOARD OR MOUSE HARD TO USE
If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon® Naturally Speaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls. may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.
I AM DEAF OR HARD OF HEARING
If you are deaf or hard of hearing, there are several accessibility features available to you.
- Transcripts: A text transcript is a text equivalent of audio information that includes spoken words and non-spoken sounds such as sound effects. Learn how to view transcripts in YouTube
- Captioning: A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Most of our video content includes captions. Learn how to turn captioning on and off in YouTube.
- Volume controls: Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device's volume controls and your media players' volume controls to optimize your listening experience.
ONGOING EFFORT
We are committed to taking a variety of steps and devoting resources to enhance the accessibility of our websites, mobile applications, and other technology platforms, including using the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA success criteria.
Although we are proud of the efforts that we have completed and that are in-progress, we view accessibility as an ongoing effort as our content is updated with a high level of frequency.
FEEDBACK
Please contact us at 239.269.1500 if you have any feedback or suggestions as to how we could improve the accessibility of our website.
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